1-888-YOURCTA | Accessible Services

Elevator Status Hotline:
1-888-YOURCTA
(1-888-968-7282)
Press 5

Hearing Impaired:
1-888-CTATTY1
(1-888-282-8891)

Customer Assistant Hours:
Click on the links below to view hours of coverage when Customer Assistants are on duty at CTA rail stations. Security guards are available to assist at all other times:

Blue & Pink Line Stations

Green Line Stations

Loop Elevated Stations

Orange Line Stations

Red Line Stations

Brown/Purple Line Stations

Yellow/Purple Line Stations

Accessible Buses & Trains Brochure
(PDF Document 376KB, English)
(Text only version, English)
(PDF Document 375KB, Spanish)
(Text only version, Spanish)

RTA Wheel Chair Standards Brochure
(PDF Document 100KB)

Wheelchair Securement Policy
(Word Document 48KB)

CTA 1^st Quarterly Report to FTA
(Word Document 3132KB)

CTA 2^nd Quarterly Report to FTA
(Word Document 215KB)

CTA 3^rd Quarterly Report to FTA
(Word Document 149KB)

CTA 4^th Quarterly Report to FTA
(Word Document 609KB)

CTA 5^th Quarterly Report to FTA
(Word Document 314KB)

CTA 6^th Quarterly Report to FTA
(Word Document 350KB)

CTA 7^th Quarterly Report to FTA
(Word Document 409KB)

CTA 8^th Quarterly Report to FTA
(Word Document 236KB)

CTA 9^th Quarterly Report to FTA
(Word Document 432KB)

CTA 10^th Quarterly Report to FTA
(Word Document 528KB)

CTA 11^th Quarterly Report to FTA
(Word Document 461KB)

CTA 12^th Quarterly Report to FTA
(Word Document 481KB)

CTA 13^th Quarterly Report to FTA
(Word Document 493KB)

CTA 14^th Quarterly Report to FTA
(Word Document 496KB)

CTA 15^th Quarterly Report to FTA
(Word Document 741KB)

CTA 16^th Quarterly Report to FTA
(Word Document 707KB)

CTA 17^th Quarterly Report to FTA
(Word Document 747KB)

CTA 18^th Quarterly Report to FTA
(Word Document 739KB)

CTA 1^st Quarterly Report - Access Living Settlement
(Word Document 156KB)

CTA 2^nd Quarterly Report - Access Living Settlement
(Word Document 165KB)

CTA 3^rd Quarterly Report - Access Living Settlement
(Word Document 176KB)

CTA 4^th Quarterly Report - Access Living Settlement
(Word Document 297KB)

CTA 5^th Quarterly Report - Access Living Settlement
(Word Document 300KB)

CTA 6^th Quarterly Report - Access Living Settlement
(Word Document 404KB)

CTA 7^th Quarterly Report - Access Living Settlement
(Word Document 254KB)

CTA 8^th Quarterly Report - Access Living Settlement
(Word Document 424KB)

CTA 9^th Quarterly Report - Access Living Settlement
(Word Document 454KB)

CTA 10^th Quarterly Report - Access Living Settlement
(Word Document 469KB)

CTA 11^th Quarterly Report - Access Living Settlement
(Word Document 459KB)

CTA 12^th Quarterly Report - Access Living Settlement
(Word Document 447KB)

CTA 13^th Quarterly Report - Access Living Settlement
(Word Document 424KB)

CTA 14^th Quarterly Report - Access Living Settlement
(Word Document 287KB)

CTA 15^th Quarterly Report - Access Living Settlement
(Word Document 293KB)

CTA 16^th Quarterly Report - Access Living Settlement
(Word Document 360KB)

CTA 17^th Quarterly Report - Access Living Settlement
(Word Document 368KB)

CTA 18^th Quarterly Report - Access Living Settlement
(Word Document 254KB)

CTA 19^th Quarterly Report (FINAL) - Access Living Settlement
(Word Document 276KB)

Information on CTA Paratransit Services transfer to Pace
As of July 1, 2006, Pace is responsible for operating all ADA paratransit services in the six-county region, including those currently provided by the CTA. Please click on the above link for more information, or visit Pace at www.pacebus.com.

Scheduled Bus Service
All of our 154 bus routes are fully accessible to customers with disabilities. Lifts and ramps on all buses are available for use upon request by anyone who has trouble with steps, even temporarily.

The following rail stations are accessible. For more detailed information, call the RTA Travel Information Center at 312-836-7000.

Blue Line
O’Hare, Rosemont, Cumberland, Harlem (O'Hare), Jefferson Park, Logan Square, Western (O’Hare), Clark/Lake, Jackson, UIC-Halsted, Medical District (Damen Entrance), Kedzie-Homan, Forest Park, (Select weekday rush hour Blue Line trains serve these Pink Line (54th/Cermak) stations: Polk, 18th, Damen, Western, California, Kedzie, Central Park, Pulaski, Kostner, Cicero, 54th/Cermak).

Pink Line
54th/Cermak, Cicero, Kostner, Pulaski, Central Park, Kedzie, California, Western, Damen, 18th, Polk Clark/Lake, Library-State/Van Buren, and Washington/Wells

Brown Line
Kimball, Kedzie, Francisco, Rockwell, Western, Montrose, Addison, Southport, Sedgwick, Merchandise Mart, Washington/Wells, Library-State/Van Buren, Clark/Lake.

Green Line
Ashland/63^rd, Halsted, East 63^rd-Cottage Grove, King Drive, Garfield, 51^st, 47^th, 43^rd, Indiana, 35^th-Bronzeville-IIT, Roosevelt, Clark/Lake, Clinton, Ashland/Lake, California, Kedzie, Conservatory-Central Park Drive, Pulaski, Cicero, Laramie, Central, Harlem/Lake (Marion entrance).

Orange Line
Midway, Pulaski, Kedzie, Western, 35/Archer, Ashland, Halsted, Roosevelt; also Library-State/Van Buren, Washington/Wells, and Clark/Lake.

Purple Line
Linden, Davis, Merchandise Mart, Clark/Lake, Library-State/Van Buren, and Washington/Wells.

Red Line
Loyola, Granville, Addison, Chicago, Lake, Washington (temporarily closed for renovation), Jackson, Roosevelt, Sox/35^th, 47^th, 69^th, 79^th, 95^th/Dan Ryan.

Yellow Line
Skokie.

All of our 154 bus routes are fully accessible to customers with disabilities. Lifts and ramps on all buses are available for use upon request by anyone who has trouble with steps, even temporarily. For more detailed information, call the RTA Travel Information Center at 312-836-7000.

Special door-to-door services are provided within Chicago and certain nearby suburbs to "ADA Paratransit Certified" customers. These services are provided by Pace effective July 1, 2006. Advance Reservations are required. For more information, please visit www.pacebus.com.

To apply for Paratransit eligibility, call the Regional Transportation Authority at 1-312-663-HELP
(or 1-312-663-4357) or TTY 1-312-913-3122 to get an application. For general Paratransit information, call Pace at 1-800-606-1282 (or 1-847-364-7223) or TTY 1-888-847-0093.

Allows "ADA Paratransit Certified" customers to travel in specially designated Chicago taxicabs at reduced rates anywhere in Chicago. These services are managed by Pace effective July 1, 2006. For an eligibility application or general information, call the numbers listed above or visit www.pacebus.com.